All employees are provided with an employee handbook which outlines the values, policies, procedures and standards of conduct to be adhered
to in all situations.
Compliance seminars are held annually for key staff on legal requirements and procedures. It is the responsibility of each employee to understand Scentre Group’s values and policies and report any conduct or activities in breach of these values.
The whistleblower policy ensures that concerns regarding unethical, unlawful or improper conduct may be raised without fear of reprisal. Under the policy, Scentre Group has an appointed Whistleblower Protection Officer in both Australia and New Zealand. Employees are encouraged to report any genuine matter or behaviour that they believe contravenes our code of conduct, policies or the law. Matters may include any actual or suspected conduct or practices which are illegal, corrupt activities, theft or fraud, misleading or deceptive conduct of any kind, harm to public health or safety or the health or safety of any Scentre Group employee. We investigate all reported concerns appropriately and will, where applicable, provide feedback regarding the outcome of the investigation. We take any necessary action in response to a report and where no action is taken, an explanation will be provided. Where appropriate, a third party may be engaged to assist in the investigation. Every six months a report is provided to the Audit and Risk Committee summarising
the whistleblower activities for the period.
Fines and sanctions
In 2015, Scentre Group received no significant fines or non-monetary sanctions for non-compliance with any laws and regulations, including those relating to the environment and the provision of goods and services. The Group defines significant fines as being $100,000 or above.
In looking at the key drivers for maintaining a sustainable business, the Group also analyses the key risks that could impact on the business.